custexp

21 Aug 2017

Improving the Contact Center with WebRTC

Customer Engagement…

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16 Aug 2017

Let's E-commerce become a Better Customer Experience

Video RTC for Online Shopping…

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3 Aug 2017

Live Video Calling: The New Eye Witness for Insurance Companies

Video RTC for Remote Assistance…

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31 Jul 2017

IVR plays a Key Role for an Effective Omnichannel Strategy

Customer Experience…

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24 Jul 2017

5 Trends Impacting Customer Experience

Personalization, IoT, Cloud, Convergence and Omnichannel…

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19 Jul 2017

The Secret is the Emotion

Digital Transformation Trends…

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13 Jul 2017

Contact Centers: Digital Transformation, is not an Option

Customer Engagement…

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12 Jul 2017

Time is Money on Customer Experience

Make a Difference Saving Customer's Time…

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7 Jul 2017

Contact Centers should Know Video is Here to Stay

Video Call Centers for a Better CX…

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6 Jul 2017

The Age of the Customer in Contact Centers

Dealing with Customer Empowerment…

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