Blog

12 Jun 2017

Welcome to our New Blog!

The Hugo Blog Introduction…

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30 Jan 2020

Our Brand & Media Kit

Press Media…

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12 Jun 2017

About Interactive Powers

High Tech Startup…

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13 Oct 2026

We Don't Want More Apps

CX Trends…

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13 Oct 2026

AI Isn't Only for Saving on People. It Frees Them to Add More Value

CX Trends…

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12 Oct 2026

Good for the Business, the Employee and the Customer: Breaking the Zero-Sum Game of Service

CX Trends…

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12 Oct 2026

Move the Capacity, Not the Customer

CX Trends…

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26 Sep 2026

The Branch With a Queue and the Branch Standing Empty Are the Same Network

CX Trends…

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26 Sep 2026

The Phygital Point of Service: Five Businesses, One Silent Loss

CX Trends…

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30 Aug 2026

VIP Service by Video Call: "Don't Worry, I'll Take Care of It"

CX Trends…

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