rtc

17 Jun 2022

Five new features coming to Video RTC 5.x

Web Frontend Toolkit…

Read More

1 Feb 2022

Video Call / Contact Center metrics (KPI)

Video CC KPI…

Read More

1 Feb 2022

Net Promoter Score (NPS)

Video CC KPI…

Read More

1 Feb 2022

Customer Effort Score (CES)

Video CC KPI…

Read More

27 Jan 2022

Average Handle Time Score (AHT)

Video CC KPI…

Read More

27 Jan 2022

First Call Resolution Score (FCR)

Video CC KPI…

Read More

26 Jan 2022

Customer Satisfaction Score (CSAT)

Video CC KPI…

Read More

23 Jan 2022

HD Quality / Video Recording

Video CC…

Read More

23 Jan 2022

Video Centric / Unified Communications

Video CC…

Read More

23 Jan 2022

Robust Security Setting

Video CC…

Read More