humaninteraction

5 Apr 2020

Video is no longer a 'nice to have', it's a must have.

Digital Transformation Trends…

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2 Apr 2019

Video is no longer a 'nice to have' for Call Centers

Digital Transformation Trends…

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27 Mar 2019

Video calls are not an annoying feature for younger generations

Digital Transformation Trends…

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4 Jan 2018

What is NLU?

Natual Language Understanding…

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3 Jan 2018

101 Reasons Why You Need To Embrace Live Chat

Infografic…

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16 Aug 2017

Let's E-commerce become a Better Customer Experience

Video RTC for Online Shopping…

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28 Jul 2017

Videochat Support Channel Recommendations

Best Practices & Trends…

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19 Jul 2017

The Secret is the Emotion

Digital Transformation Trends…

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17 Jul 2017

Millennials don't Phone Anymore!

Digital Transformation Trends…

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30 Jun 2017

Video gets more Honest Buyers than other Channels

Research Study…

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