Web ACD v1.15.0
Release Note
We are pleased to announce that our new Web ACD v1.15.0 has been released for suitable production services. This new version includes a specific security fix for data channel recommendations with a hotfix 1.15.1 included for all deployments as well. All users with previous maintained versions can upgrade today. Please contact our support!
ChangeLog
Version 1.15.0:
### [1.15.0] - 2023-06-14
### Added
- WebSocket request to obtain a list of all users in the system for admins and supervisors
- Parameter maxAttentionTime to a realtime queue
- Option to show offline users in the dashboard
- Added Copy and QRCode actions for the selected trigger
- Sounds when dialpad keys are pressed
- Added both user and name fixed vars for applications and queue triggers
- Home section to the menu
- Latest Calls view
- Added new languages (en_CA, en_GB, es_AR, es_CL, es_CO, es_CR, es_EC, es_PA, es_PE, es_PR, pt_BR, pt_PT) to the platform
### Changed
- The send-announce WebSocket action takes now a *to* parameter to allow directing the message to specific agents
- Allowed the : character as part of the report query
- The username can only contain letters, numbers or periods
### Fixed
- Correctly limit the report preview of queries with the LIMIT word in them
- Moved scroll from <html> to the main container
- Dashboard items are now aligned via stretch
### [1.15.1] - 2023-11-07
### Fixed
- Fixed blank page issue when closing the current trigger
- Fixed duration rendering bug resolved by replacing date-fns with direct Math operations
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