Make advanced Voice Call or Web Phone applications for Real-Time Communications.

Overview

Voice Calling functionality ensures that no one misses out on the full application experience. It helps to provide an effective customer care, offering the option to hear voices in real-time. Voice Calling keeps interactions as easy, simply and fast as possible.

Voice Calling application makes it easy to create real-time communications (RTC) for your business applications and processes. In addition to a two-way voice communication channel, this feature includes a completely automated system that allows you to track customer satisfaction and agent interaction.

Use Cases

• Enable to make videocalls over Web Browsers and Mobile Devices
• Enable to manage dual peer-to-peer streaming in real-time
• Power remote sales and assistance
• Power interactive consultations

System Requirements

Voice Calling feature requires Video RTC (WebRTC or RTMP) Gateway On Premise or Cloud CPaaS.

Web & Mobile

Voice Calling is available both for Web and Mobile endpoints for WebRTC and RTMP. It allows customers to easily contact you or create virtual workspaces within the context of web and mobile applications.

You can create simultaneously dual-interfaces without changing your business logic.

API Framework

Voice Calling feature is powered by specific functions inside our API Framework (VideoRTC.js).

Interactive Powers - Streamline your business communications