A clear definition of Real-time communications (RTC) is important to understand what will be the newest evolution of Internet applications and services for businesses and individuals. All is moving around to more real-time, more video, better sound quality, better screen resolution, easier human-interfaces… RTC technology helps to share together most of our senses thru digital networks at light’s speed:
RTC is any mode of telecommunications in which all users can exchange information instantly or with negligible latency. In this context, the term “real-time” is synonymous with “live.” RTC can take place in half-duplex or full-duplex modes. In half-duplex RTC, data can be transmitted in both directions on a single carrier or circuit but not at the same time. In full-duplex RTC, data can be transmitted in both directions simultaneously on a single carrier or circuit. RTC generally refers to peer-to-peer communications, not broadcast or multicast.
RTC can include:
- Telephony in the conventional sense
- Mobile and cellular telephone
- Two-way or multi-way amateur radio
- IM (instant messaging)
- VoIP (Voice over IP, also called Internet telephone)
- IRC (Internet Relay Chat) or other chatting modes
- Live videoconference communications
- Live teleconference communications
- Robotic telepresence
At Interactive Powers (IVRPowers), we have created a specific software product suite called Video RTC to deliver advanced Real-time communication services for your business! Our Video Gateway technology offers many options to add voice or video calls to your agents through the Internet and from any web browser or mobile devices like smartphones or tablets. This approach is really cost-efficient, because you don’t have to update most of your current processes and channels.
Interactive Powers - Streamline your business communications