custexp

18 Oct 2017

It's time for companies to use Web and Mobile RTC Applications

Improving Customer Experience…

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10 Oct 2017

4 Key Benefits of Interactive Kiosks

Efficiency and Cost Saving…

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29 Sep 2017

Digital Transformation: Doors of Opportunity for Contact Centers

Benefits from Digitalisation…

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28 Sep 2017

What is a Kiosk?

Improve Efficiency and Brand Loyalty…

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27 Sep 2017

Video is Transforming Contact Centers

Advanced Channels to Improve your Business…

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19 Sep 2017

Does VideoRTC fit in my Contact Center?

Benefits…

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7 Sep 2017

Technavio: IVR market, will see a growth of around 13% between this year, and 2021

Market Trend…

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31 Aug 2017

Gartner: 20 percent of Global Businesses will deploy Video Chat for Customer Engagement

Market Trend…

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25 Aug 2017

Dimension Data: Contact Centers expect to deploy Video Chat for Customer Engagement

Market Trend…

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22 Aug 2017

How to introduce New Channels into a Contact Center

Customer Engagement…

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