businessstrategy

19 Aug 2017

Children 6-15: Proportion of time spent communicating (Phone Calls 2%)

Market Trend…

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3 Aug 2017

Live Video Calling: The New Eye Witness for Insurance Companies

Video RTC for Remote Assistance…

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28 Jul 2017

Videochat Support Channel Recommendations

Best Practices & Trends…

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24 Jul 2017

5 Trends Impacting Customer Experience

Personalization, IoT, Cloud, Convergence and Omnichannel…

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19 Jul 2017

The Secret is the Emotion

Digital Transformation Trends…

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13 Jul 2017

Contact Centers: Digital Transformation, is not an Option

Customer Engagement…

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12 Jul 2017

Time is Money on Customer Experience

Make a Difference Saving Customer's Time…

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7 Jul 2017

Contact Centers should Know Video is Here to Stay

Video Call Centers for a Better CX…

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6 Jul 2017

The Age of the Customer in Contact Centers

Dealing with Customer Empowerment…

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30 Jun 2017

Video Online Onboarding

The Next Revolution for Banking & Services…

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