Photo source: Flickr. Creative Commons
80% of banks are planning to offer a video banking service
Video and voice over the internet make it possible to meet current customers’ expectations. More and more clients look for information on line and VideoRTC offers the opportunity to remotely discuss products and receive information from an expert.
This technology allows to combine the advantages of self-service, such as rapidity and efficiency, with face-to-face customer service if needed.
Thanks to innovative procedures that allow to verify customers’ identity through video and voice features, clients can open an account or buy financial services from the comfort of their homes.
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