videochat

24 Oct 2021

What’s next for customer behavior?

Video CC for a better CX…

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24 Oct 2021

How customer behavior has changed during the pandemic?

Video CC for a better CX…

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5 Apr 2020

Video is no longer a 'nice to have', it's a must have.

Digital Transformation Trends…

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2 Apr 2019

Video is no longer a 'nice to have' for Call Centers

Digital Transformation Trends…

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27 Mar 2019

Video calls are not an annoying feature for younger generations

Digital Transformation Trends…

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10 Oct 2017

4 Key Benefits of Interactive Kiosks

Efficiency and Cost Saving…

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31 Aug 2017

Gartner: 20 percent of Global Businesses will deploy Video Chat for Customer Engagement

Market Trend…

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25 Aug 2017

Dimension Data: Contact Centers expect to deploy Video Chat for Customer Engagement

Market Trend…

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3 Aug 2017

Live Video Calling: The New Eye Witness for Insurance Companies

Video RTC for Remote Assistance…

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28 Jul 2017

Videochat Support Channel Recommendations

Best Practices & Trends…

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