Custexp

6 Oct 2019

Don't forget to train your Voicebot

Artificial Intelligence…

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19 Mar 2019

Video RTC · Escalating

Live Communications…

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18 Dec 2018

Web Chat vs Live Chat

Live Communications Benefits…

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17 Dec 2018

What about your Chat channel automation, extension and integration?

Live Communications…

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15 Jan 2018

Contact Centers and Customer Experience in 2018

Digital Trends…

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2 Jan 2018

AI in the Contact Center

Artificial Intelligence…

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12 Dec 2017

Is it Possible to Enhance In-store Experiences?

Kiosks are a Growing Solution…

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1 Dec 2017

79% of Consumers Want the Opportunity to Contact Businesses Online

Market Trend…

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29 Nov 2017

Three Steps on Escalating Real-Time Communications: Text, Voice and Video

Video RTC…

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23 Nov 2017

Video Integration in the Contact Center

The Path to an Omnichannel Model…

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