Businesses need to Face Digital Challenges

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Ivan Sixto

Founder, CEO, Business Development
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The spread of new communication behaviour among users is pushing companies to modify their contact channels with customers. At Interactive Powers we observe that adapting to an increasingly digitized market poses new challenges. However, it also opens one door of opportunity for companies to improve and differentiate themselves.

From our offices in Spain and the United States, we provide solutions that facilitate secure and real-time multimedia interactions over the Internet. We develop communication solutions that can help you to improve customer experience. Our products allow you to provide services with a greater added value than the current traditional channels. They are based on Video RTC communication platforms and voice automation technologies, such as IVRs, and are also available for cloud infrastructures. In Interactive Powers we give response to the new online interaction needs of today’s market, following open standards such as WebRTC, which will set the trend in the coming years. Both areas play a decisive role in the digital transformation of companies’ communication channels.

New Video Channels, Voice, Chat…

Some of the solutions that we develop at Interactive Powers are communication platforms. They include video, voice and instant chat channels, and features such as shared screen and file transfer. These platforms can be used from the web and from an application for a tablet or a mobile phone. Currently, one of our priorities is to attend the technological shifts that companies need to incorporate. Therefore, we make sure to facilitate adaptation and integration processes via API, by deploying our products over existing IT structures. In this way, it is possible to address, easily and economically, Digital Revolution of real-time communication channels across multiple sectors of industry, commerce and services.

This post is also published in Spanish here.

Interactive Powers - Streamline your business communications