Photo Source: Altitude Software - Interactive Powers
Create amazing support and customer real-time interactions for Altitude Xperience Hub!
MIAMI, May 2, 2020 — Interactive Powers and Altitude Software work together in complementary solutions since more than 5 years. That’s why we’re really excited to increase Altitude Software and Interactive Powers collaboration to offer the most complete Omnichannel Contact Center that powers limitless, continuous CX conversations that cross boundaries while raising the bar on real-time visibility and control.
This means consistent, effective, personalized engagements across all channels like Bots, Social, Video, Messaging, Co-browsing, Screen Sharing, File Sharing, Web Chat, Email, Voice, SMS. Meet your customers where they are. If you make it easy for them, they’re going to remember you for the customer experience you provide.
Video RTC platforms easily integrates with Altitude Xperience Hub marketplace, to extend the contact center ACD and provide improved blended real-time communications to each interaction. With the ability to deliver advanced workflows and business rules, it can create a multitude of specialized and convergent video enabled services. Plus, our video platforms are compatible with any modern web browser or mobile applications too.
About Interactive Powers
Interactive Powers provides Voice and Video Technologies for Cloud-based services and On Premises. Its Video RTC products provide easy-to-use, omnichannel, real-time communications, browser-driving interfaces, live chat, web collaboration, video calling, mobile app integration. Interactive Powers is a used in more than 30 countries and have offices in Europe in Madrid and United States of America in Miami.
More information on http://www.ivrpowers.com
Interactive Powers - Streamline your business communications