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15 Nov 2017 | 1 min. (138 words)

Retail · Business Cases

shop’s entrance

Photo source: Pixabay. Creative Commons

41% of consumers state that a great customer experience, including convenience, is decisive in their loyalty to a brand


Live chat assistance.

Advanced communications must take into account what is the most appropriate solution. Live chat is the ideal channel when customers need support for basic questions. It is easy and a time-saver.

See the product.

Thanks to video and file sharing, you can show your products to your clients, through photos or videoconference. You can even send catalogues and personalized the experience according to your customers’ tastes.

Post-sales Support.

Video and Voice communications in real-time give you the opportunity to provide your customers with a complete, immediate and convenient post-sales support. By adding a button clients will be able to contact an agent when needed.


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  • shop’s entrance
  • Live chat assistance.
  • See the product.
  • Post-sales Support.