Photo source: Pixabay. Creative Commons
Add easily CoBrowsing to your Customer Interactions and better connect in real-time your agents and remote support teams.
CoBrowsing, can help you transform the way you interact with your customers in real-time. CoBrowsing is a Video RTC extension that allows to add advanced powers both to your agents and users getting better and faster online interactions. Improve your customer care or any support interactions, time spend during phone calls or your support performance and confidence? CoBrowsing can work during any phone call, video call, voice call or live chat to improve your business workflows.
Powered by Video RTC (WebRTC) - Interactive Powers
How it works:
- Video & Voice / Phone Channel
- Cutomisable Website Widget
- Remote cursor agent / user
- Click on links & buttons
- HTML5 / JS Code Integration
Share your web session, let you guide during any videocall.
CoBrowsing allows to start sharing your current web session with a remote agent thru Datachannel and Live Chat.
Dual co-browsing, remote agent or user in action.
CoBrowsing activates a remote cursor to allow both agent and user to follow each others during all the web interaction.
Fill fields, forms and click on web links or buttons.
CoBrowsing allows to fill fields, interact with any web form and click-on links and buttons, both from the user and agent cursor.
Radius mode, you can custom our website Widget.
CoBrowsing is provided with a special Widget based in HTML5 / JS easily customisable according to your website look & feel.
Streamline your business communications.
Interactive Powers can help you to turn easily customer experience into a competitive advantage, as our solutions are integrated into your existing processes. Being so, CoBrowsing can be naturally incorporated into your real-time communications and business’s workflow.
Please contact our sales for more information.
Interactive Powers - Streamline your business communications