E-commerce · Industry

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Photo source: Pexels. Creative Commons

77% of online shoppers want to contact a real person before buying, and more than half state that a lack of interaction has kept them from purchasing


Video and voice over the internet allows to offer innovative ways for promotion. Attracting the attention of customers is a key element to increase sales and nowadays it is easier thanks to the numerous options this technology presents. In addition, retailers must find the way to facilitate shopping on line. Clients expect the best in products, but also in service. By including pre-sales support, expert advice or the possibility of watching the product on line, you add a significant value to your store and a real differentiator.

Video RTC · Business Cases

Main Business Cases in eCommerce Services:

  • Pre-sales support
  • Personalized shopping
  • Enhance promotion

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Video RTC · Benefits

Video Real-Time Communications Benefits introduction:

  • More data for a better service
  • Increase sales
  • Customer retention

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Video RTC · Features

Core Features:

Complementary Functions:


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