Release Note

We are pleased to announce that our new Web ACD v1.17.0 has been released for suitable production services. This new version includes a specific security fix for data channel recommendations. All users with previous maintained versions can upgrade today. Please contact our support!

ChangeLog

Version 1.17.0:

## [1.17.0] - 2024-01-19

### Modified

-   Database connection overhaul. Changed from single connection to pool mode

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