Release Note

We are pleased to announce that our new Web ACD v1.16.0 has been released for suitable production services. This new version includes a specific security fix for data channel recommendations. All users with previous maintained versions can upgrade today. Please contact our support!

ChangeLog

Version 1.16.0:

## [1.16.0] - 2023-12-01

### Added

-   Remote database mode por the reporting worker

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