Web ACD v1.11.0
Release Note
We are pleased to announce that our new Web ACD v1.11.0 has been released for suitable production services. This new version includes a specific security fix for data channel recommendations. All users with previous maintained versions can upgrade today. Please contact our support!
ChangeLog
Version 1.11.0:
## [1.5.0] - 2021-01-28
### Added
- Auto close functionality for the Queue triggers to select if they must be closed at call end or not
- Administration/Supervision message to the agents
- Custom PHP modules to extend platform functionalities
## [1.6.0] - 2021-02-25
### Added
- Added Spinner to indicate when a HasSIP user is registering to Asterisk
### Fixed
- Realtime counters where being duplicated on Asterisk server reconnection
- Hidden expiration field in the license display when the license loaded in the platform is permanent
- Fixed autoclose when triggers were closed and opened manually
## [1.7.0] - 2021-07-29
### Added
- Added possibility to display connected time and user status in minutes
## [1.8.0] - 2021-08-16
### Added
- Added possibility of full userfield update in the typify custom trigger
- Added permission system to give supervisor lesser control over the agents
- Added autoanswer feature for SIP users
### Changed
- A paused user can now change the pause status without unpausing before
## [1.8.1] - 2021-08-20
### Fixed
- The report generation was failing when the same param was used more than once in the query
### [1.9.0] - 2021-08-25
### Added
- Added OS notifications for incoming calls when the webapp is in background
- Beep sound when a call is accepted by using autoanswer feature
### [1.10.0] - 2021-09-10
### Added
- Page for the Agents to check their daily activity statistics
- Added possibility to generate a browser report for SIP users
### [1.11.0] - 2021-09-30
### Added
- Added possibility to fetch call data information by destination in the custom apps
- Added display-capture value in the allow attribute for triggers and apps
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