Release Note

We are pleased to announce that our new Web ACD v1.1.0 has been released for suitable production services. This new version includes a specific security fix for data channel recommendations. All users with previous maintained versions can upgrade today. Please contact our support!

ChangeLog

Version 1.1.0:

## [1.0.0] - 2020-10-14

### First release

## [1.0.1] - 2020-10-15

### Fixed

- Normalized the CallerID of the user to remove accents to avoid crashes on calls

## [1.1.0] - 2020-10-28

### Added

- Basic Report section with a single CDR report
- Worker to separate the report generation from the main thread
- Preventing sleep mode for touch devices
- DTMF tones can now be sent from the Phone
- Enabled interuser transferences with triggers from queue
- Basic Agent state management (CONNECTED | PAUSED)

### Changed

- The member addition to a queue is now bound to the action of adding an agent to a queue
- The member deletion from a queue is now bound to the action of deleting an agent from a queue

### Fixed

- Audio issue when playing on Safari browsers
- Custom application when configuring the flow of a route
- The autopause option of a queue now accepts **all** as a value

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