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Dramatically improves Customer Experience (CX) extending phone calls with Live Chat, Dual File Sharing, Dual Screen Sharing…
Sometime, you don’t have to change all things to build something new and really better to improve your existing Business Communications. Remote Viewer is a new Video RTC Use Case and solution that allows to add advanced powers both to your call center agents and phone callers. Have you think about reducing customer care or support interactions, time spend during phone calls or improve your customer experience and confidence. Remote Viewer create easilty smart web interactions during any call, to improve your business processes for any call center and industry.
Powered by Video RTC (WebRTC) - Interactive Powers
How it works:
- Open Authentication, OAuth Security with no password required
- User Management, manage multiple user accounts easily
- Private Profile Area, create a private user meeting point
- Voice & Video conferencing, create easily web conferencing with multiple peers.
- Video Quality, select the right quality acording to your own needs
Welcome to Meeting Point…
Meeting Point can be customized according to any business case, it’s a framework running over Video RTC platforms and providing specific team meetings.
Open Authentication, OAuth
Meeting Point is powered by OAuth technology to login and authenticate any user. You don’t have to take care about password storage or updates all will be managed externaly.
Meeting Point includes a powerful user management to allows easy creation and edition of all users you want to connect to your services.
Private Profile Area
Meeting Point create a private area for each user. Each one can send his private URL to send invites to a web conference and all users will see a summary of his profile.
Meeting Point can make Voice Confering through the web browser without any phone call requirement. You can easily know who is speaking thanks a user’s speaker effect.
Meeting Point can make Video Conferencing through the web browser in different quality settings HD, SD, Lowres. The RTC platform will adjust the quality to each peer bandwidth.
Streamline your business communications
Interactive Powers can help you to turn easily customer experience into a competitive advantage, as our solutions are integrated into your existing processes. Being so, escalation to video is naturally incorporated into your business’s workflow.
Interactive Powers - Streamline your business communications