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Whatever your contact center is, we can make it interoperable with videocalls and advanced online interactions.
Many companies fear that the integration of video in their contact centers will involve a large investment of human and economic resources. Because companies think they will be forced to change the entire contact center solution, they may ignore video integration and, therefore, the opportunity to significantly improve their services and customer experience.
However, the existing contact centers should not be an obstacle. Solutions provided by Interactive Powers are fully interoperable with existing VoIP / PSTN structures. The contact center is maintained and the potential to interact with VideoRTC is just added. Whatever your contact center is, we can make it interoperable with videocalls and advanced online interactions.
Jumping into advanced interactions is that simple!
Interactive Powers - Streamline your business communications